Musica Viva Tasmania collects and maintains a record of customer personal data. This information includes names, addresses, attendance history, phone number, e-mail address and seating preference details.
Such information is used by the Musica Viva Tasmania to improve the level of service and satisfaction it provides to its customers and to reduce the costs associated with marketing its products and services. In addition to providing marketing information, this information allows Musica Viva Tasmania to notify patrons of changes to programs, cancellations, changes of artist and other such details.
Musica Viva Tasmania customer data is collected and stored on the Theatre Royal Box Office Ticketing System. Access to the system is limited to authorised staff, through use of secure hardware locations and password security access to software. An additional copy is stored by Musica Viva Tasmania.
Musica Viva Tasmania customer data is not sold or distributed to third parties and will not be used by any other organisation other than Musica Viva Tasmania for any purpose except as may be required by law.
From time to time, Musica Viva Tasmania may forward information from other organisations which it reasonably feels may be of interest to patrons, however at all times such information is forwarded by Musica Viva Tasmania and not directly from any other organisation.
Any Musica Viva Tasmania customer not wishing to receive direct marketing information may make such a request to Musica Viva Tasmania, and the request will be complied with as soon as practicable.
Information is kept up to date by encouraging patrons to contact us with updated information (such as changes of address).
Under the Privacy Act, patrons have the right to obtain details of any personal information which Musica Viva Tasmania holds about them and to advise Musica Viva Tasmania of any perceived inaccuracy. Any such request must be in writing and patrons making such requests will be required to verify their identity